Customer is a global pharmaceutical company seeking a chat system to support HPV vaccination in Vietnam.
User: Receives questions from clients, queries the system, and gets answers from the chatbot.
Chat System:
- Transforms raw data (reports, research, etc.) into AI-trainable data (ETL).
- Uses AI (T5) to generate answers.
Key Features:
- Handles large datasets from scientific studies and documents (WHO, CDC) on HPV vaccines and cervical cancer prevention, as well as clinical guidelines and textbooks.
- Secures client data (e.g., age).
- Provides answers tailored to user characteristics.
- Ensures accuracy with references.
- Complies with FDA-regulated safety and internal requirements.
